Working with the Stanford Libraries web team, I led the restructuring and rewriting of library service pages. By simplifying language, cutting redundancies, and using iterative usability testing, I reduced the number of pages from 100+ to just 30, improving both efficiency and user experience.

• Content strategy

• Usability testing

• UX copywriting

At Stanford, I led the transition of library guides from Drupal to LibGuides CMS, addressing pain points in the guide authoring process. By conducting a thorough needs assessment, implementing best practices, and offering training, I helped content creators craft more intuitive and engaging guides.

• Platform evaluation

• Content migration

• Best practices development

• Web author training and support

After a comprehensive audit of the Stanford Libraries website, I spearheaded a project to tackle outdated and redundant content. I identified over 5,000 outdated pages and created a basis for ongoing content maintenance, enhancing the site’s relevance and establishing content governance protocols.